RETURN POLICY
Thank you for shopping with Zeek Creative Shop! We hope you love your purchase. If for any reason you are not completely satisfied, we’re here to help.
RETURNS
We accept returns on eligible items within 30 days of the purchase date.
Returned items must be:
Unused and in original condition
In original packaging with all tags or labels attached
RETURN PROCESS
To initiate a return, please contact us at info@zeekcreativeshop.com for return instructions and the return address.
Return shipping costs:
Customer's responsibility if the item is unwanted, ordered by mistake, or doesn’t meet expectations.
Our responsibility if the item is incorrect, defective, or damaged.
We’ll provide return instructions once your request is approved.
Refunds & Exchanges
Once we receive and inspect your return, we’ll process your:
Refund to the original payment method
Exchange, or
Store credit, based on your preference
Please allow up to 1-3 business days for processing. Refunds may take 1–2 billing cycles to appear, depending on your payment provider.
EXCEPTIONS
We do not accept returns or exchanges on:
Custom or personalized products (unless defective or incorrect)
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos, and we’ll resolve it quickly.
QUESTIONS
For questions or support, contact us at:
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